Jump to content
  • entries
    35,857
  • comments
    14
  • views
    405,045

Galaxy S8 & Note 8 Users Report That Their Screens Are Waking Up On Their Own


ADMIN

164 views

Samsung had a rough year in 2016 when the Galaxy Note 7 started facing battery issues that resulted in explosions. Fast forward to 2017 and some Galaxy smartphones are still facing battery issues of their own. 

Some Galaxy Note 8 and Galaxy S8+ users have started to point out other battery problems with the new device. Once the battery is depleted to 0%, the smartphone won't turn on even when it is connected to a wall charger. Samsung has officially recognised the problem and is now working on a fix for the same. 

Galaxy S8 & Note 8 Users Report That Their Screens Are Waking Up On Their Own© YouTube

However, another issue has risen, according to various users who noticed abnormal behaviour that leads to battery drain.  According to these users, the Galaxy S8/S8+ and the Galaxy Note 8's screen is waking up on its own and causing the battery to drain faster than usual. It is yet unclear what is causing the screen to light up on its own. 

Galaxy S8 & Note 8 Users Report That Their Screens Are Waking Up On Their Own© YouTube

The issue was brought to light on Reddit and Samsung's forums where the problem has been described in full detail. A video was also captured and posted on the forums so that it makes it easier to understand what's happening with the screens. Users have tried to restore the smartphone to factory settings, however,  the problem is still prevalent. A temporary fix was found by another user where wiping the cache would work for a while  until the phone is used again and the problem reappears. 

Galaxy S8 & Note 8 Users Report That Their Screens Are Waking Up On Their Own© YouTube

Users have tried to cover the screen with a flip cover however the screen would turn on regardless. The two Galaxy smartphones have an OLED panel which is more efficient than LCD screens but the constant lighting up and the inability of a user to control the screen leads to shorter  battery life. 

One should note that this problem is a separate issue and is not related to the previous battery life problem where the smartphone would not switch on. Even if this inadvertent screen bug does drain the battery of the Galaxy Note 8 or Galaxy S8 all the way down to 0%, the phone should still reboot and recharge when connected to a charger.

0 Comments


Recommended Comments

There are no comments to display.

Join the conversation

You are posting as a guest. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Add a comment...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...