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354 topics in this forum
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Are you a member of a busy Facebook Group? Do you find it overwhelming trying to sort through all the posts to find something posted the day before? Are you now missing new posts and only seeing them a few days later? Facebook Groups are tempting to use as they are free to set up but is this the best decision for the future of your business? At the beginning with just a handful of members, things may fun fine. But fast forward to where your group becomes busy with thousands of members posting and reading. Your group becomes overwhelming. You find it hard to locate posts made on previous days and search is of no use. It is getting harder to keep on top of tr…
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We're thrilled to announce that Invision Community 4.3 Beta is available to download now. After months of development, over 2500 separate code commits and quite a few mugs of coffee you can now get your hands on the beta release. You can download the beta from your client area. Be sure to read the full information on support and service limits that go along with beta releases. You will see this in client area prior to downloading. If you need a recap of what was added, take a look at our product updates blog which takes you through the highlights. If you you find a bug, we'd love for you to report it with as much detail as you can muster in …
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Cue the music; switch on the dramatic lighting, we've got fantastic news! We're now running Invision Community 4.3 on here for some advanced testing before we unleash the first beta release. There's a subtle hint above If you need a recap of what was added, take a look at our product updates blog which takes you through the highlights. As this is a pre-beta release, expect some funkiness as we scurry around and tidy up our custom theme wrapper and other areas as we spot them. If you you find a bug, we'd love for you to report it with as much detail as you can muster in the bug report area. We'd love to know what you think, let u…
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We, at Invision Community, love nothing more after a relaxing day writing PHP code, making commits in git and fighting with jQuery to indulge in a little therapeutic "me time". Given that we've all chosen to work in a nerdy industry (nerds are cool now, we checked) it's no surprise that our down time is spent on nerdy pursuits. Here's how our team spent their allotted and begrudgingly given free time. Ryan (Developer who loves of loud noises) I'm an audio nerd. I go out of my way to hand pick each individual component whenever I'm building a an audio system. My computer, for example, currently has 4 satellite speakers (two Bose, two DCM models which are n…
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There are many different reasons to build a community. It might be based on your business or a hobby. It may be to talk about your favourite sports team. Whatever the content, the key to success is to engage your community. We've been helping successful communities for over 15 years. During that time, we've picked up a handful of tips that we are going to share with you today. Pick one to try this week and let us know how you get on. Welcome every single member A great way to make members feel welcome at your community is to post a daily or weekly topic welcoming your new members. Post a short message asking them to introduce themselves and tag new member…
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As we come close to wrapping up development of Invision Community 4.3, we wanted to let you know of a few smaller improvements we've made to increase engagement to your community. Email Despite fancy new things like social media and push notifications, trusty old email has been proven to be highly effective at getting repeat visitors to your website. It's one of the reasons Invision Community has built in email support for notifications that can be sent instantly, or via daily or weekly digests. Email should form a part of every community marketing strategy but curating content and building newsletters can often be a labor intensive task. With Invisi…
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We've recently spoken about how we've brought our Gallery and Blog apps bang up to date with interface overhauls to bring them inline with the high standards our customers expect. Keeping this in mind, we're thrilled to announce that we've taken Commerce right back to 2009. This needs an explanation. Way back in 2009, Obama was inaugurated as the 44th President. Minecraft was put into beta, Slumdog Millionaire was released to critical praise and we had a product called IP.Subscriptions. IP.Subscriptions was a lightweight member subscriptions manager that allowed members to purchase elevated permissions via a user group upgrade. It was a fine littl…
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This month, we turn sweet sixteen! We made our own card this year. I know, it's hard to believe with our youthful looks and energetic personalities, but it's true. Charles and I have known each other longer than I've known my own children and we still make each other laugh on a daily basis. Over the past 16 years we've seen a lot of trends come and go. When we started, AOL dial-up was the preferred method of choice (and probably the only method of choice). Compuserve were flying high and I think I'll stop this walk down memory lane before I turn into my own grandfather and start talking about how things were better in my day. A lot h…
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We have a very important announcement to make! There are times where you need to get the attention of your visitors. You might be closed on certain days of the year, performing server maintenance (if you are consider our Cloud Plans, they're excellent) or running a competition. Invision Community has always had an announcements feature baked in, but we felt it could be improved. Okay, maybe this feature isn't as flashy as some of the others we're introducing in 4.3, but these useful features should make managing your community easier. The new look announcement feature replaces the old widgets enabling you to display customisable announcements in any of…
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"No man is an island" wrote John Donne. He wrote that a good 200 years before computers were invented, but it rings true for any well written framework like Invision Community. The included REST API allows developers to fetch data from Invision Community and also allows data to be added. This data can be used to power widgets on your website, or to be used within other applications you are already using in a very simple way. Several enhancements have been made to the REST API for Invision Community 4.3 that we wanted to let you know about. These changes are developer-oriented, so if you do not use the REST API with your community …
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Social media promotion should be a part of any marketing strategy. Curating interesting content from your community and sharing to social media channels like Facebook and Twitter is a great way to drive traffic to your site. Invision Community 4.2 introduced Social Media Promotions to allow this. You hit the promote button, fill out the text to share with each service, click which photos to include and schedule the promotion or send it immediately. We use this feature almost every single day to share highlights to our Invision Community Facebook page and Twitter. This feature has had a significant impact in attracting visitors to our blog. This is now…
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What an exciting month we've had! The big news is that it's all systems go on Invision Community 4.3, our big update to our apps. We've already talked about Automatic Community Moderation, Emoji, Sign in from other sites using OAuth, blog updates, Scaleable search and interface improvements, Apple Pay (and more) support, Paid club memberships, and other club improvements and massive gallery updates. Our team take a short breather to discuss their hidden talents, including the ability to solve a Rubik's cube in under two minutes. In our community management series, we look at how you can brand your Invision Community in just a few minutes without knowin…
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Viewing and editing a member is probably one of the most frequently used features of the AdminCP. With the design unchanged for many years, and the tabbed interface starting to grow unwieldy, it was due for some love. We have not only dramatically improved the design but added many new features. New AdminCP Member Page Let's look at some of the improvements: Easy Toggle between Member and Customer View If you have Commerce installed, you can now toggle between "Member View" (which shows the screen above) and "Customer View" (which shows the current customer page in Commerce with the user's purchases, invoices, etc.). This makes it much ea…
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4.3: Videos
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Videos are everywhere. We shoot them on our smart phones, share them to social media, messengers and more. Up until now, the only way to share a video to Invision Community was to use a service like YouTube or Vimeo. If you uploaded a video file it would be treated like an attachment, and if the user clicked the link it would download it to their computer. In Invision Community 4.3 we've improved this. Now if you upload a video file (mp4/3gp/mov/ogg/ogv/mpg/mpeg/flv/webm/wmv/avi/m4v), it will embed similarly to an image. Uploading a video When viewing an uploaded video, if it is in a format that the user's browser and platform natively supp…
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"The world’s most valuable resource is no longer oil, but data", the Economist wrote recently. Invision Community software stores a lot of important data that can be leveraged to analyze and improve upon the traffic and interactions with your site. While there are some various statistics tools in the AdminCP already, we spent some time with 4.3 enhancing and improving upon our existing reporting tools, as well as adding some new analytics tools you may find useful. Chart Filters Beginning with 4.3, any dynamically-generated charts in the AdminCP that support filtering will allow you to save those filter combinations for easier access in the future. Whe…
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We're a cool bunch here at Invision Community. You'll see us around answering support tickets, posting in our community and writing cool new features and hilarious blogs. But, you won't see what we get up to in our spare time. This month, we asked the question "What is your secret talent?" To which Andy replied "I can't tell you, it's a secret" making me rephrase the question immediately. Without further ado, lets dive in. Andy Millne (Developer and owner of quick comebacks) I can fly a plane, a desire that started as a child being allowed to occasionally take the controls of my parent’s light aircraft. This was then rekindled when the same aircraft …
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A picture says a thousand words, they say. If getting those pictures online is troublesome, some of those words might be a little choice. Gallery has been an integral part of our community suite for just about as long as T1 Tech Mark Higgins can remember (and he has many years of memories). It has seen many interfaces changes as the years have rolled by. The most recent version received a fair amount to feedback on usability. We've listened. We've re-engineered most of Gallery's key interfaces to make uploading new images to your community frictionless. Lets take a look through the major changes. Improved submission process Submitting images has to b…
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One of the advantages of running your own community is that you get to control the branding. Branding is important as it defines and re-enforces your customer's experience. Branding also promotes recognition, it sets you apart from your competition and it provides motivation and direction for your staff. Invision Community has many built in tools to change the look and feel of the community. If you are a savvy coder, you can dive right into the HTML and CSS templates to create truly unique themes. You might also look at an off-the-shelf theme from our marketplace. There are some great themes you can use as a base for your branding. Easy Mode Editor One…
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We released news of Clubs just under a year ago for Invision Community 4.2 and it has been the best received feature to date. Clubs opens up new ways to run your community by allowing members to create sub-communities away from the central forum area. Since the feature was released, we've collated an immense amount of feedback on the feature. Here's what we're improving for Invision Community 4.3. Paid Club Memberships If you have Commerce installed on your community, 4.3 adds the ability for members to create paid clubs. Users wishing to join the club will be required to pay a membership fee (which can be one off or recurring) which will be paid to th…
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Often it's the smaller changes that can make a big improvement in the day to day use of your community. We have made quite a few updates that will make your community flow better for you and your members. Update files in Pages Media Manager Previously when you wanted to update a file in the Pages Media Manager you actually had to upload a new file and then change the references to that file to the new one. This was obviously not so great. When you select a file there is now a replace option. We're not sure why we didn't do this earlier but as they say: better late than never! Tag Input when Optional On communities with tagging enabled, we have oft…
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Stripe is the most popular payment method in Commerce, allowing communities to take payments by card securely with easy setup. While there's no doubt that credit cards are still the most popular methods of making a payment, digital innovations such as Apple Pay and Bitcoin are increasing in popularity. For 4.3 we've deepened our integration to support some of their latest features. Apple Pay & Google Pay Apple Pay allows users to pay quickly with their iPhone, iPad or Mac (with Safari and either a paired iPhone or using the MacBook Pro with Touch ID) using the card details stored on the device, authenticated with Touch ID or Face ID. …
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Search. Let's be honest, it's not the most exciting feature in the world. You ask to find things, and it shows you what it found. Simple, right? It's a lot more complex than that. After numerous tests, a few surveys and many discussions with customers, we've decided that there is no "right" or "wrong" way to search. Invision Community is used on many diverse communities and each has its own needs. The bigger the community, the more of a headache search can be when you start hitting frustrating technical limitations of the database. Happily, we've addressed all of these issues with Invision Community 4.3 and added a few extra treats. Searchable Pro…
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Good news! We've taken Invision Community's Blog app by the scruff of the neck and dragged it into 2018! There has been a growing trend for imagery to play a very important part of a blog entry. This update reflects that. Introducing Grid View We have added a new view that shows your blog entries as cards with space for a cover photo. We've very visual creatures, and a good photograph can entice readers into your blogs to read more. As you would expect, you can disable this mode from the Admin CP for purists that prefer the traditional list format. For those who's sense of adventure runs deep, the new grid mode allows …
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The best way to convert guests into members is to make the onboarding process as simple as possible. Over the years, we've added special log in methods for Facebook, Google, LinkedIn and Microsoft. We've carefully hand coded these integrations to allow guests to sign up with just a few clicks using services they're already a member of. These services used to use proprietary methods to link with other websites, but a new standard has emerged. oAuth You may not know it, but you're probably familiar with OAuth already. If you have enabled the ability for users of your community to sign in with their Facebook, Twitter, Google, LinkedIn or Microsoft account, y…
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Emoji: built in to Invision Community 4.3! 🎉 Invision Community has a long history. We remember the early days of forums, back when graphical "emoticons" or "smilies" were added. We have always shipped our products with a basic set of emoticons with the ability to add your own images and has supported emoji from mobile devices. Emoji has become a standard across mobile and desktop devices so it made sense to bring them to Invision Community fully. You can choose from 3 different styles of Emoji: The native style provided by the user's operating system (if you choose this option, users on different platforms will see different styles) Twitt…
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One huge benefit of running your own Invision Community is the moderation tools. Out of the box, Invision Community allows you to turn members into moderators. Better still, you can define what these moderators have permission to do. Part of this moderation suite is the report system. The report system allows your members to flag posts that need a moderator's attention. There comes a time when your community is so successful that it can be a little tough to keep up with all the content and reports. Community Moderation This new feature leverages your member reports to automatically remove objectionable content from public view. You as the admin …
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When I started creating communities close to two decades ago, getting new members was easy. All you had to do was put up a script, create some "Chat here" forums and email your friends. It didn't take long for word to spread and you had a healthy forum buzzing with conversation. Now, it's different. The internet is a crowded space. No matter what your niche, you will be competing with other businesses for visitors. You need a solid strategy to succeed, and I want to help you. Before you open the doors to your new community, consider the following questions. What is your vision? Your community must have a strong reason to attract visitors. …
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We are happy to announce the new Invision Community 4.3 is nearly available! Here is the list of what's new and we will follow up with individual blog entries going into detail about each new feature every couple days over the next few weeks. There will be a public preview in late January and we should go to public beta soon after that. Keep an eye on our blog for updates! Some highlights in Invision Community 4.3 include... Improved Search We now support Elasticsearch for scalable and accurate searching that MySQL alone cannot provided. There are also enhancements to the overall search interfaces based on your feedback. Em…
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The Christmas lights are twinkling, the mince pies baked and the egg nog has been poured. With Christmas just around the corner, we turn our thoughts to what 2018 may bring. Marc Stridgen (Tech support and kettlebell enthusiast) I'm just looking forward to 2018 being less of a mixed year, as 2017 has been a bit of a bad one on the side of family, yet good with regards work and personal achievements. So here goes for my 2018: Looking forward to 4.3 and beyond. 4.2 I feel has been a great release for people, and will be nice to expand on the 4.x platform over the next year. Getting my wife and daughter to a happier place in life. Various things this y…
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As we make our final commits, merge in the last of our branches and wait for Charles to move more tasks to the development list, we pause to reflect on our year together as a company. Pour some egg nog, grab some snacks and lets take a look at our journey this year. Our year in numbers In 2017 we made 72 Invision Community releases, 6584 code commits, read 157,203 customer replies and made an average of 177 staff replies to tickets per day. Our year in dates We were certainly busy this year. We launched Invision Community 4.2, started work on Invision Community 4.3, started two new blog series and a newsletter. Lets take a look at the ke…
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