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We do love a parlour game at Invision Community HQ and we were playing "6 degrees of separation" recently. You've probably heard of the "6 degrees of Kevin Bacon". This is where you try and connect any actor with Kevin Bacon in 6 steps or less. So let's try "6 degrees of Invision Community". This is where we try and connect a person with an Invision Community. David Goggins and Invision Community Last week, I finished the excellent David Goggins book "Can't Hurt Me". David Goggins, a retired Navy SEAL, spent a month with Jesse Itzler. This which was documented in Itzler's book "Living with a SEAL", which I've also read. Jesse Itzler owns the Atla…
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I've had this similar conversation dozens of times in the recent past when someone has taken an interest in what I do. Person: So what does Invision Community do? Me: We develop and sell an independent community platform. Person: Oh. Neat. I used to say the F word. But this used to cause some confusion. 'We develop and sell a forum system'. This used to elicit a response similar to this: "Forums? They're still going?" This line of thinking is quite prevalent among those who frequent Facebook, or use Facebook Groups to manage their micro communities. Even though they probably use forums regularly, or end up on forum topics when searching for t…
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Online communities shine with the brilliance of humanity. Every day, our communities inspire, evoke, inform, motivate and engage in a hundred different ways. Every member feels a uniquely individual sense of value from your community. For too many communities, the strategy revolves around two simple pillars: content and engagement. You inform. You engage. And you think your job is done. However, you’ve barely scratched the surface of offering value. You need to expand the ways in which you strategically match your community to member value. New studies are coming out that show humans feel up to 27 emotions from admiration to triumph, and the best comm…
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I was fortunate enough to be invited to speak on the Expert Focus podcast, hosted by experienced community manager and public speaker, Claire Dowdall. Claire has significant experience in managing and developing strategies for increasing Facebook Group engagement for high profile speakers and entrepreneurs, while my background is with independent communities. This set us up nicely for a lively conversation to really pull apart what makes for a successful community, and what platforms to consider when starting out. From Expert Focus: I really enjoyed speaking with Claire, and I hope you find a little time to tune in. Listen now: On Apple devices O…
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Are you a vBulletin admin looking to stay on the leading edge of online communities? As an IPS client who frequents the Invision Community support forums on a daily basis, I often run across existing or former vBulletin admins looking to migrate to IPS. In fact, based on my not-so-scientific survey, vBulletin is one of the most popular platforms from where admins migrate. Many of the vBulletin users are professional administrators looking for a stable company, rapid development, and a trusted platform to power their communities into the future. I interviewed 6 former vBulletin admins who are now Invision Community clients. Most of these vBulletin admins have…
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I'm only one month in to starting a new community and I've already learned a huge amount. I was a little apprehensive at first but I'm taking things one step at a time and I'm happy with how things are going so far. The points I'm going to raise are working for me but I'm a beginner and running a website of any description is new. Nothing here is guaranteed and I hope to receive comments from established community admins so I can continue to improve. The first thing I realised is that I wasn't actually starting a community but instead I'm going to be bringing new tools and ideas to an already existing one. My chosen subject is broad (Dogs) so there is already a we…
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We want to ensure that converting from your existing community platform to ours is as seamless as possible. While we do have a migration service available where we take care of everything for you, we do also offer a DIY option. We took some time to overhaul the conversion process for those opting to convert using our free tools. Ready to convert? So you've just purchased your first copy of Invision Community, and you're ready to convert your existing site over from another software package. Great! We're glad you've made the decision to take your community to the next level! You've already checked out our Migrations page, confirmed the software…
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I'm sure that most reading this blog are running an up-to-date Invision Community and enjoying all the benefits of a modern community platform. Little things that get taken for granted now, like being able to view your community on a mobile phone without pinching and zooming just to read a few posts and having multiple automated tools to deal with community toxicity and spam. However, a little wander around the web soon uncovers some really old forum systems still somehow creaking along. Amazingly, most of these communities are still used daily, often with millions of posts in the archives. It might be tempting to ask why keep upgrading and investing i…
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The Internet is a fierce battleground for users, clicks, attention, and audience. Competition surrounds your community from all angles and new threats constantly emerge. The Internet has leveled the playing field for local businesses, solopreneurs, and small organizations which means more people than ever are competing for users. Online communities are no different, and as companies realize the growing power of communities, you too may face more challenges. Online communities are growing faster than ever: IDC predicts worldwide online communities market to grow to $1.2 billion in 2019 According to research by Leader Networks, twenty-three perce…
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One of the first things I do when visiting a site that I know has a community is to try and find it. More often than not, it's hidden away in the footer links or buried in several sub-menus and labelled something relatively obscure like "Fans" or "Support". This is a massive lost opportunity! We all know that social proof is incredibly important when making a purchasing decision. When I buy something on Amazon or book a holiday, the first thing I do is scour the reviews. Are the reviews mostly positive? What did other people think about the product after receiving it? I might see two almost identical products and the reviews, not the price that'll…
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Release parties at Invision Community are a fairly tame affair. You'd think after months of planning, coding and testing we'd want to cut loose and dance the night away. The reality is we send each other a few amusing GIFs in Slack and then wait for support tickets to start appearing while our developers crack their knuckles and prepare for bug reports to be filed. It's a nightmare trying to get a photo of our team, so here's a stock image. Just pretend it's us. That's me looking at a report of how much code Mark Wade has refused during reviews I did manage to find five minutes to ask the team what their favourite feature of 4.4 was. Here's…
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We're thrilled to announce that Invision Community 4.4 is available to download now. After months of development, over 1650 separate code commits and quite a few mugs of questionable coffee you can now get your hands on the beta release from the client centre. Not our office Invision Community 4.4 brings numerous new features, over 450 bug fixes and a lot of refinement. We've been talking about the highlights since September on our blog. Here's a recap of all that we've added. We'd love to know which is your favourite feature so far! Drop a line below and let us know!
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We attach a significant amount of personally identifiable data to our social media profiles daily. I regularly use social media to share photos of my kids and holidays. I post my personal thoughts on products I've used and TV shows I've watched. I'm even tagged in location-based check-ins. It's all there in my news feed for anyone to see. I'm not alone. More and more of us live our lives through the prism of social media. We share things we love, things we loathe and things that make us laugh. With just a few clicks, you can discover a lot of information about a person. More often than not, you can see where they work, where they live and what school t…
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It's a new year, and a new beginning. And the possibilities are endless for you and your community. It’s an exciting time to be leading an online community with Invision Community - whether you’re starting out or switching over - and the new year is the perfect opportunity to start anew. How are you celebrating the new year with your community? What are your community goals for 2019? To kick off the new year, I’ve outlined guidance for several types of communities, whether you’re just starting out or you’re looking to take your community to the next level. New Community Are you a new community or looking to start one? You’re in the best position because …
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Do you want to take our latest release for a test drive? You already are! We've upgraded our own community for wider testing. A big focus has been on page speed, so you will notice that our community is significantly faster that it was on 4.3 If you need a recap of what was added, take a look at our product updates blog which takes you through the highlights. As this is a pre-beta release, expect some funkiness as we scurry around and tidy up our custom theme wrapper and other areas as we spot them. If you you find a bug, we'd love for you to report it with as much detail as you can muster in the bug report area. We'd love to know w…
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Braintree is a payment gateway provided by PayPal which provides some great additional features for PayPal transactions including a significantly improved recurring payments model. We are delighted to be bringing full support for Braintree for Commerce in Invision Community 4.4. What is Braintree? Braintree is a payment gateway provided by PayPal which supports taking payments by credit cards (including Apple Pay and Google Pay) and Venmo as well as PayPal, providing a good option for communities wanting to use a single payment gateway, and also brings improved functionality for recurring PayPal transactions. For PayPal transactions, there are no additional…
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A successful community manager is a combination of so many things. Being a successful community manager demands that you be a multi-faceted person and to apply a dynamic personality to a position that’s always in flux. You’re the authorized ambassador of your organization; you’re the chief moderator who sets and enforces community guidelines; and you’re the counselor and friend to all of your peers in the community. You may also be the one who updates your community suite, approves members, and manages the moderator team. Oh, and you find time to be the social media coordinator, digital designer-in-training, and all-around fantastic human being. You wear many…
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Famously, all Maria Carey wants for Christmas, is you. This is great news if you're a Maria Carey fan. As the holiday season draws closer and our staff chat channel turns to egg nog, twinkly lights and why is wrapping so hard, we asked the question: What would you like for Christmas? Brandon With so many children, Christmas is more focused on them and the family than myself. My eldest son who started college this year just returned home for the holiday season yesterday which has been awesome. You don't realize how it's like a piece of you is missing until they're back. I guess you could call that a Christmas present for me. Also, my wife and I took a quick 2 …
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I really enjoy writing about the new features the development team have been slaving over for weeks (and sometimes months.) It's a real joy to be able to share the finished product after we've seen it through inception, discussion, planning, assigning to a developer, coding, peer reviewing and final group testing. Although sometimes, the features can be explained in a few screenshots, which makes for a pretty thin blog entry. With that in mind, I've grouped together 6 of the best new micro-features for Invision Community 4.4. Browser notifications We introduced browser notifications in a previous version of Invision Community. Once you've opted …
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It's easy to think that email is a relic from the past; from simpler times long before social media and the rise of phone apps. And it's reasonable to think that way. Your phone constantly pings at you, and your laptop OS constantly pings at you, so why bother with email? Because it's still a hugely powerful medium to get and retain attention. In 2017, over 269 billion emails were sent and received per day. Of those, 3,360,250,000 are opened, read, and a link clicked. Email is still very much a critical tool in your quest for retention. Invision Community knows this. We have options to notify members of replies by email, weekly or monthly digests …
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It's been said that the best place to hide a dead body is on page 2 of Google. While we can't promise to get you to page 1 for a generic search term, we have taken some time for Invision Community 4.4 to do an SEO sweep. Moz.com defines SEO as "a marketing discipline focused on growing visibility in organic (non-paid) search engine results. SEO encompasses both the technical and creative elements required to improve rankings, drive traffic, and increase awareness in search engines." We have the technical skills and were fortunate enough to have Jono Alderson of Yoast lend his time, knowledge and vast experience to improve our SEO. This blog article get…
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Did you know that the most magical community in the world runs on Invision Community? For close to 12 years, Invision client @Michael R has been spreading joy through the Santa Claus Network (ClausNet.com), the world’s largest community for Santa and his followers. He started building the site in November 2006 and went live in the beginning of 2007, using Invision Community as his platform of choice since the beginning. Michael also founded the James D. Rielly Foundation in honor of his grandfather – a non-profit organization that provides charitable and emotional support to military and first responder families. As a tribute to the…
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Outside your window, the leaves have burst into fiery reds and oranges. A crisp breeze floats in the air. The birds have long chirped their good-byes. And you’re sipping a hot cup of apple cider, contemplating the change in season. The holidays are almost here. The end of the year is one of the best chances to take stock your community and provide an emotive experience for your members. It’s a chance to reflect upon what you learned, what new initiatives you started, and what you still have ahead of you. It’s a chance to provide a sense of closure to the year and to ignite one more burst of community-wide goodwill. In short, the holiday season is an am…
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Sun kissed beaches or snowscapes? Bustling cities or quiet villages? The question we posted this month was: If you could live anywhere in the world, where would it be? In theory we could work from anywhere in the world that has a decent internet connection, but where would we choose to live? Mark Wade It was only a few months ago that I was asking myself this exact question! I've always enjoyed telling people that of the great things about working on the Internet is that I can work anywhere in the world, all I have to do is bring a laptop - and yet, despite saying that, I was still living in the little English town that I was born in. At the end of last year …
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Ever since its first release, the REST API built into the Invision Community software has proven to be a very powerful and well-received feature. We love seeing what our clients and modification authors are able to do with the level of integration afforded to them through this capability, and so it is only natural that we have looked to expand the functionality in our upcoming 4.4 release. Poll Support Beginning with 4.4, you will now be able to create and update polls for both topics and blog entries through the REST API. Of course, modification authors can use this new endpoint. Warn Reasons You will also now be able to manage warn reaso…
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It's that time of year again! Have you been thinking about starting your Invision Community? Or perhaps you're currently using another service and want to take advantage of our modern, mobile ready and social media equipped platform? We've been adding useful articles such as the benefits of owning your own community versus a Facebook Group, how to prevent spam and how to apply gamification to your community. And we're already working on our next major release due out early 2019. To celebrate, we have a new coupon code for you! 20% OFF SUPER65 OR LARGER CLOUD PACKAGES Start with Invision Community today with our hassle free c…
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It might seem a little odd starting a blog on increasing Invision Community's speed with the word "lazy", but I'll explain why this is a good word for performance shortly. Earlier this year, Google announced that page speed is a ranking factor. Simply put, if your site is slow, it will be ranked lower in Google's search results. It is always a challenge making a large application like Invision Community as efficient as possible per page load. A single Invision Community page can pull in widgets from multiple applications as well as a lot of user-generated content with attachments, movies and images used heavily. This is where being lazy helps. L…
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Allowing your customers to find exactly what they need as fast as possible will no doubt increase sales. A good number of our customers use Commerce to sell physical items. Until now, it's always been a little tricky to set up the store to allow customers to drill down into specific items within the store. In Invision Community 4.4, the sidebar in the store now includes filter options to help customers find the product they're looking for. Screen Recording 2018-11-06 at 11.45.49.mov Using the filter sidebar Administrators can set up whatever filters they like for each product. In this video above, you can see we have set up filters for color and …
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Allowing your customers to find exactly what they need as fast as possible will no doubt increase sales. A good number of our customers use Commerce to sell physical items. Until now, it's always been a little tricky to set up the store to allow customers to drill down into specific items within the store. In Invision Community 4.4, the sidebar in the store now includes filter options to help customers find the product they're looking for. Using the filter sidebar Administrators can set up whatever filters they like for each product. In this video above, you can see we have set up filters for color and price. You can set these filter…
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Allowing your customers to find exactly what they need as fast as possible will no doubt increase sales. A good number of our customers use Commerce to sell physical items. Until now, it's always been a little tricky to set up the store to allow customers to drill down into specific items within the store. In Invision Community 4.4, the sidebar in the store now includes filter options to help customers find the product they're looking for. Using the filter sidebar Administrators can set up whatever filters they like for each product. In this video above, you can see we have set up filters for color and price. You can set these filter…
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