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IPS News
Invision power Board News And Updates.
354 topics in this forum
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Whether you have hours to browse a community or are short on time, scrolling through a very long topic can be more than a little frustrating when you want to follow the topic's core journey. Recently, we discussed another feature designed to help support-based communities find helpful answers quickly, but what about social topics that do not have a simple question-and-answer format? We've all come to a lengthy topic for the first time and found it a little intimidating to find the most relevant content among hundreds of posts, which don't always further the topic. These off-topic posts are important because they help social cohesion and build relationships betwe…
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Everyone at Invision Community is pleased to introduce Community Hive. We are creating a new free-to-use service to help independent communities reach new audiences and re-engage existing members. Community Hive delivers updates from your favourite communities and helps you explore new ones by bringing all the communities you follow into a single feed with optional email updates. The Invision Community September 2023 release will bring Community Hive integration to Invision Community and we're also releasing integrations for XenForo, Squarespace and WordPress. More integrations for popular platforms are planned over the coming months. …
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Spam has always been an ongoing battle for community owners as spammers find new ways to circumvent existing anti-spam practices. We have seen an uptick in new ways spammers are breaking through existing defense. As such, we here at Invision Community continue to look at new ways for community managers to combat against spam. For our September release, we have added several new tools that can prevent spammers from registering in the first place and help combat them even if they register successfully. Let's take a look at these new tools and settings. Geolocation based registration filtering Oftentimes, spam attacks can originate using bots and ser…
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We would like to take this opportunity to inform you of an important decision we've made with regard to the Invision Community Marketplace. After careful evaluation and consideration, we have decided to discontinue the Invision Community Marketplace, effective October 30, 2023. Over the past several years, we have noticed a decrease in usage of the Marketplace, with a staggering 75% decline in sales. In addition, we have observed a growing trend away from off the shelf customizations towards bespoke tailoring of a community by working more closely with developers. While it has been a platform for many dedicated and talented contributors to share their work, we belie…
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Ips News 4.xData at Your Fingertips: Explore Our New Reporting and Statistical Capabilities
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Our June release includes enhancements to our various statistics and reporting features included within the community. Statistics are important for a community platform because they provide valuable insights about user engagement, preferences, and behaviors, which directly inform the platform's strategy and design. Furthermore, statistics enable the monitoring of the platform's growth and user retention, which are essential for maintaining a vibrant and active community. In our June release, we have made some enhancements to those features that will allow you to more quickly monitor those trends. Saved Charts In Invision Community 4.3, we introduced th…
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Our June release of Invision Community introduces several new improvements for your community to increase privacy controls and consent of personally identifiable information. In today's digital age, privacy and the protection of personally identifiable information (PII) have become increasingly important. By incorporating improved privacy and PII data features into Invision Community, we are creating a more secure and inclusive environment within your community. In this blog post, we will take a quick look at what PII is, and the new features Invision Community has to improve privacy within your community. What is PII? PII, or personally identifiable inform…
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Courses is a new, lightweight learning platform designed to help you provide a new learning experience for your members. Courses are perfect for requiring your community to read and understand documentation and to deliver training and lessons to your community. Let's take a look at how it works! Instructor led courses are comprised of separate modules, each containing lessons. New courses are created and managed through the AdminCP under Community. Each course has the option to be assigned one or more instructors. Instructors play a crucial role in developing the course content via the frontend, and they are available to assist members throughout the…
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Our May update brings Email Bounce Management to our Invision Community cloud platform. In this blog entry, I'll go over what it is, why it's important, and how you can use it when needed. What is it? For those who may not know, an email bounce occurs when an email message is sent and the recipient either doesn't exist (hard bounce) or they have blocked the sender (you!) in a spam complaint (soft bounce). When an email message bounces we block that address at the cloud level so it cannot receive new messages from any community. This is considered good practice for email service providers, and ensures that we maintain a low bounce rate when sending emails on…
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The longest awaited iPhone feature is almost here, native iOS notifications, and we couldn't wait to ensure it is enabled for your Invision Community. Invision Community 4.7.9 is iPhone push notification ready for when Apple release their latest iOS update later this month. This means you'll finally get notifications on your phone, even when you do not have your browser open, to alert you of new content on followed items and more. A feature Android owners have enjoyed for a while. With notifications, you can have an authentic native app experience with built-in Invision Community features such as the manifest editor. The manifest editor allows you to …
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I am excited to officially announce the first release of Live Topics coming in our April release of Invision Community for selected cloud plans! Live Topics is a hosted live chat and question-and-answer event that is converted into a forum topic upon completion. It combines the fun and togetherness of a live event with the permanence of a forum topic allowing you to continue the conversation long after the event has ended. Recap: The first look at Live Topics including a video showing the main features. I know many of you on our community have already had sneak peeks and have been patiently waiting, so without further ado, let's get into it. Who is Liv…
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You may have noticed many of the Invision Community apps getting updates recently. Over the last several months we have revealed revamped Events, Gallery and Downloads apps and have listened to how you have been using them. As a result, we are including some further app refinements as a direct result of that feedback. Gallery Many of you asked for more customisation options with the new overview page so 🎉 it is now possible to hide and show different sections of the overview using simple toggle settings without the need for theme edits. You can also adjust the number of items that show. Searching for existing Gallery images to include in topics h…
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We love talking about our big new features, such as GraphQL and Live Topics, but we also like to shine a light on some of the smaller updates we've made to existing applications. In this blog, I'll take you through a few changes to the Download app and an update on our various API integrations. Downloads After the success of the Events and Gallery refreshes, we've brought some of those changes over to the Downloads application. Our Invision Community March '23 release will feature subtle theme updates to bring the Downloads app more in line with other applications. In addition, we have also added a grid mode for files. As in other areas of the platform, y…
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This week, we're excited to preview some of the UI changes which will be included with Invision Community 4.7.8. These changes result in improved performance for Google Fonts and better contrast for accessibility, while also fixing a few bugs along the way. When combined, these small improvements result in a much more polished UI, so lets dive in and take a look at some examples below! Google Fonts Google Fonts are now imported using the latest version of their API, which includes support for font-display:swap. This CSS property prevents FOUT, or the Flash Of Unstyled Text, where fonts would temporarily be invisible if the Google Font hadn't finished downlo…
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Over the past several years, you have seen us add many improvements to our platform packages. New features and capabilities leveraging the advanced technology we can offer you have really moved so many Invision Community powered sites into new areas of engagement. We have been investing heavily in our platform resources and have seen hundreds of clients move from classic, self-hosted environments to our platform to take advantage of new features, and the peace that never having to run a server brings them. It's incredible how often the number one reason for moving is never having to utter the term VPS again! Our packages used to limit based on online users…
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We're excited to bring you a first look at our new and innovative Invision Community feature: Live Topics. Live Topics is a hosted live chat and question-and-answer event that is converted into a forum topic upon completion. It combines the fun and togetherness of a live event with the permanence of a forum topic allowing you to continue the conversation long after the event has ended. Your event doesn't have to just be text based! Live Topics allows you to feature a live video for your attendees. You can present to your attendees while fellow hosts select messages from the attendee chat to raise as questions for answers via the video or message replie…
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We are excited to announce that the Invision Community GraphQL API is now available. This blog takes you through what GraphQL is and what makes it better than existing APIs present in Invision Community. It does get a bit technical, but you don't need to be a developer to appreciate how GraphQL will make life easier for those that do develop. What is GraphQL? GraphQL describes itself as a query language for APIs that gives clients the power to ask for precisely what is needed and nothing more. GraphQL was created by Facebook in 2012 and is now an open-source project governed by the GraphQL Foundation, which operates independently of Facebook. What…
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Humans are visual beings. Images attract our attention, can communicate ideas faster than the written word and can trigger meaningful discussions. At Invision Community we recognised this very early in the company history and have included a Gallery application for many years. During this time online communities have evolved substantially so we thought it was time to re-assess what it means to offer a community gallery and have some exciting developments to share. Visual Refresh The first thing we wanted to do was to give the look & feel a modern overhaul. @Ehren has done a fantastic job with modern design ideas. We took inspiration from the recent overhaul …
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Welcome to my first Invision Community blog post! For those that haven't yet seen me making my way around this community, I'm Gary, and I have just recently joined the Customer Service team at Invision Community. I want to take this moment to thank the staff for giving me such an amazing opportunity and welcoming me with open arms. My history goes way back to circa 2004-2005 (I was still in high school) where I first dug my hands into forums and forum software in the good old Invisionfree days. Through the years I have created too many communities to count, including my own free post-to-host hosting service (remember those days?). Some were successful and so man…
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Last month we introduced some powerful updates with a long overdue overhaul of community events. We were very pleased by the excellent feedback received and enjoyed hearing your suggestions. We listened and have been working hard to bring some further updates to Events. Support for more streaming platforms When creating a virtual event in your Events application, you may include a link to your event and the platform will advertise it with the vendor’s logo so your community knows what to expect. When your members are ready to join, choosing the “Open Event” button will set them on their way. With this update, a total of 14 third party streaming platforms ar…
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When we speak to community moderators of busy sites about what they want to see in future Invision Community versions, most ask for ways to improve daily workflows. Community moderators are at the heart of every community, and those working with busy sites quickly find that repeating the same tasks reveals ways to save clicks and precious time. We recently released our alert system, which is a great way to get information to a single user or an entire group of members. Alerts can be set so the members have to reply before they can continue interacting with the community. Invision Community's November release now allows moderators to send a personal alert me…
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Community moderators have a responsibility to maintain a sense of normalcy and balance within a community. The Invision Community platform includes powerful tools for moderators to help them mitigate issues that may arise. We just enhanced one of them. Our new moderator approval queue feature, available in an upcoming release for all Invision Community clients, arms moderators with more information regarding why an item was sent to the approval queue in the first place. The approval queue is a temporary waiting room for content that can either be approved, denied, hidden or deleted by a community moderator. Sometimes, it’s unclear to a moderator why …
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There’s no one-size-fits-all solution when it comes to moderating/guiding an online community. Each digital world includes its own series of hurdles to overcome. As a community gains momentum and the registration count climbs higher, community moderators are presented with new challenges. These tasks become inherently more complex as a result, siphoning precious resources and oftentimes paint moderators into a corner. Take back the brush and illustrate a new scene with these supportive tips on how to better engage with your community. These pro-moderation tactics aim to foster a greater sense of togetherness and unity while also acknowledging individual members…
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Bringing your community together with both online and in-person events is one of the most powerful ways to create meaningful connections, long-lasting relationships and one-of-a-kind experiences. The pandemic put a stop to many in-person events, but now that the dust is settling and people are beginning to return to some sense of normalcy, physical events are becoming commonplace. However, we can’t ignore the recent surge in online events now that COVID inspired a new norm. Previously, the Calendar application acted as more of a personal planner, focusing on daily, weekly, monthly and yearly happenings. That functionality still exists, but we’ll leave it to Go…
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Invision Community has an exciting opportunity to have customer service superstars join our team. Invision Power Services, Inc. is behind the leading community software platform, Invision Community. Our tailored solutions serve clients of all sizes, from smaller communities to the world’s biggest brands. We have been on the forefront of independent and white label engagement communities since 2002. The Role General duties could include assisting customers via forum support, customer communication and marketing needs, and bringing ideas and energy to new customer focused initiatives. Part-time and full-time positions are both available. This rol…
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Image Scanner.mp4 Invision Community AI can now automatically detect and hold images not suitable for your community. Our new Image Scanner and Discoverability tool, built into the newly-launched Smart Community section of the ACP for clients on select standard plans, has immense moderation power. This new AI feature scans images uploaded by a member, detects what objects the image contains then decides whether or not it’s appropriate to share the image within the community. If the AI believes the image contains anything adult, suggestive and racy, visually disturbing and/or violent, it will either hold the image for moderation or reject the …
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You’ve got questions, and you’ve got answers. One of the glorious benefits to running a thriving community is its ability to be self-sustainable. We’ve added new Solved features available on both standard and self-hosted plans. While you’re working on growing the community’s presence (and the bottom line), your members are busy connecting and engaging with one another. In addition to you and your team answering questions, peer-to-peer networking is an efficient way to increase support and quickly attend to your members’/clients’/customers’ needs. Invision Community’s previously existing Solutions feature allows a topic starter, as well as community modera…
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Invision Community’s new Live Community features offer an immersive, real-time experience for members. Clients on select standard plans now have access to live components that drastically change how their users engage within the forum section of their community. These live features are included in the new Smart Community section in the Admin Control Panel. When enabled, Live Community allows a community to track and display hot spots where members are most enthralled. Admin Control Panel -> System -> Smart Community -> Features -> Live Community Our Live Community components include: Who’s viewing an area live Who’s …
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Community managers and moderators have a simple but powerful new tool at their disposal: scheduling a topic's future publishing date. Previously, if a community manager wanted to draft a topic for a future release, they would have to craft the content elsewhere. It wasn’t the best experience. After listening to client feedback, we implemented a path for those with moderator privileges to create topics now, but have them go live in the future. Set this new permissions setting in the Admin Control Panel -> Moderators -> Content -> Can set a future publishing date? Notice the Publish date and time fields at the bottom: Here are a few…
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See how long, on average, members ascend from one Rank to the next. Screen Recording 2022-07-20 at 14.58.14.mov We are excited to have added this new chart to our existing statistics that shows Rank Progression. This addition, available for all plans, is included in an upcoming release of our latest version 4.7. You can find it in your Admin Control Panel -> Stats -> Users -> Rank Progression. Ranks display a members’ perceived value to the community. The higher a members’ Rank, the greater their influence. Members with higher ranks earned those through their engagement and participation in the community. Actions like commenting, reacting an…
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See what members are currently most engaged with in real time in your community by using our new Trending Content feature included in our latest release, 4.7.0. Our new Trending Content feature, available on our Business & Corporate/Enterprise plans, automatically rounds up a list of engaging topics that are most active in the present moment within your community and proudly displays them for other members to see and contribute to. Trending Content is one of the best ways to stay on top of popular and current topics, as well as engage with other members in the here and now. It’s also a powerful method to inform search engines that your community is an auth…
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