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354 topics in this forum
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Invision Community introduced drag and drop widgets many years ago. These widgets allowed anyone to add blocks to existing views, and to build up entirely new pages. These widgets were great for quickly adding content to a page, but they weren't incredibly customizable. For Invision Community 4.5, we've added three new Page Builder widgets which allow you a little more control. For an overview of this new feature, please take a look at the video below. As you can see, these new widgets offer a lot of customization without the need to code any CSS or HTML. You can add background colours and images, adjust padding and borders and even add colo…
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Managing a community as a team makes internal communication an essential part of its successful management. There are times where you want to leave notes for other staff on specific topics that you're watching. Perhaps a member is close to breaking the rules, or it might be that you want to keep the topic focused and on point so wish to split off-topic posts into a different area. Whatever the reason, Invision Community 4.5 adds the ability to leave private staff notes on topics. For some time, Invision Community has had the ability for staff to leave public notes. Now, in 4.5, staff can choose between public and private notes. Th…
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Installing Invision Community for the first time is a fun and exciting process. After all, you're about to launch a new community that is going to thrive and attract members from all over, and you want to make sure you set it up just right to facilitate a painless experience for your visitors. If you're new to Invision Community, however, it can be a little daunting when you think about "ok what now?" immediately after installing the software. Though experience, and researching the analytical data Invision Community installations voluntarily share with us, we identified many common settings that most communities change, and it is easy to see why. In an effort to…
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Invision Community has had different view modes for a good number of years. Forum grid view was added to create some visual interest when listing forums, and we've had expanded and condensed view modes in streams since they were introduced. We've taken both of these views a step further in Invision Community 4.5 Forum Grid View To create even more visual interest, the grid view now allows you to upload, or choose a stock image for the header. This instantly makes for a more dynamic and inviting forum list. The new grid view image headers You can choose an image from the Admin CP when creating or editing a forum. Ch…
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Zapier is a service that allows you to connect over 2,000 web apps. In Invision Community 4.5 we are launching a beta service of Zapier integration for Invision Community in the Cloud. What does Zapier do? Zapier acts as a bridge between Invision Community and other apps, such as Google Docs, Twitter, Facebook, Slack, Trello, Facebook Ads, ActiveCampaign, Zendesk, Asana, Salesforce, Hubspot, Discord, Stripe and more. Zapier has over 2000 apps registered currently, and that number grows every single day. Let us look at a real life example. Right now, if you wanted to add a member to a Google Sheets document each time a new registration was completed, yo…
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A topic is more than a collection of posts; it's a living entity that ebbs and flows over time. Evergreen topics can see month-long gaps between posts and longer topics spanning numerous pages can end up hard to navigate through to find useful content. With this in mind, we've added numerous improvements to the topic view to bring context and summaries key areas within the topic. Topic view updates Topic Activity The first thing you likely spotted in the above screenshot is the new sidebar. This acts much like a summary of activity within the topic. It very quickly lets you know how old the topic is and how long it has been since the la…
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We are currently living through one of the most turbulent times in history. A once-in-a-century pandemic has a grip on all of us. Whatever the outcome, come the end of the year, few of us are going to be the same again. We will have to sacrifice our personal freedoms, and some of us much more. Like you, I'm worried about my family, my friends and neighbours. I'm watching the news, scrolling through social media and consuming articles from scientists, scholars and doctors. The news coming out of Italy is truly heartbreaking. Doctors and nurses have to make life and death decisions daily as they wage war with the virus. Those of us in the UK and the USA …
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A short while ago we revealed the new look Admin CP for Invision Community 4.5. The focus was on increasing the workspace, brightening and modernising the look. However, for some this new look was perhaps a little too bright, especially when setting your OS to use dark mode. Rather than cause an increase in sales for sunglasses, I went ahead and implemented a dark mode for the Admin CP. You can set it to work inline with your OS preference, or you can choose to enforce light or dark mode. I'm sure the next question you're about to ask is "Hey Ehren that looks amazing and now working at 3 am won't wake up the neighbours when I log into the Adm…
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The news is currently filled with anxiety over coronavirus and workers are being encouraged to work from home where possible to limit or delay its spread. For many people used to commuting daily and working in shared offices, this is a huge upheaval which will take a while to adjust. How do you stay motivated and productive when you're not at your desk and held accountable by your colleagues next to you? Remote working has become popular over the last few years. The internet has transformed how we work, and improvements to connection speeds, authentication systems and cloud architecture make working home a viable alternative for many office workers. Wo…
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Invision Community has had a question and answer mode for a good few years now. This mode transforms a forum into a formalized way to handle your member's questions. Members can upvote answers, and the topic starter and your community management team can mark a reply as the "best answer". This is great when you want to add rigour to specific forums which encourage your members to find solutions. The existing "QA" mode But how about a way to mark a topic as solved without transforming the look and feel of the forum? We get asked this a lot. Happily, it's now a feature just added to Invision Community 4.5! Those with a long memory…
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Notifications are a crucial feature in enticing members back to your community to read updates and post their replies. It makes sense that there should be as little friction as possible when setting up notifications. We want to encourage members to enable notifications relevant to them. The current notifications form in Invision Community is functional but overwhelming and confusing for new members. Thankfully, we have simplified it to make it clear what notifications are available and which you have enabled currently. This new settings page also includes support for our new mobile app and links to remove all email notifications. Notific…
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CEO Mark Triggon, previously the chief merchandising officer at Target, laid out his plans to turn around the beleaguered American retailer Bed Bath & Beyond. Part of that plan was reducing the number of can openers from 12 to 3. Sales rose. In an interview with The Wall Street Journal, Mr. Tritton explained how tests conducted in his first few months at the company showed that less is more when it comes to product assortment. “The big takeaway: Selling too many items in stores that are overcrowded leads to ‘purchase paralysis,” Mr. Tritton said. Bed Bath & Beyond exploded across the American landscape in the 1990s and 2000’s with its focus on …
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One of the benefits of using Invision Community as your community platform is that you control and own your data. There are several ways to review this data. One of which is via the Admin Control Panel which offers a suite of statistic views which helps to convert the raw data into something easily understood. However, it's not always easy to determine trends and community sentiment from these singular views. Invision Community 4.5 adds two new interactive views for user and activity statistics. This new 'overview' view not only shows you a snapshot of your community but also allows you to compare time periods. In the video, you can see that …
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Invision Community has certainly changed a lot over the years as we've moved through major updates and large user interface changes. While large scale changes offer a dramatic difference, it is sometimes the smaller changes that bring the most satisfaction when using your community daily. This blog entry rounds up some of the UI improvements Invision Community 4.5 brings. Content View Behavior What do you want to happen when you click a topic link? Are you taken to the first comment, the last comment or the first comment you've not read? If you speak to 100 people, I'm pretty sure you'll get a good spread of votes for each. Invision Community has al…
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Statistics can help you manage and monitor the direction of your community, giving you valuable insight into how your visitors are interacting with your site and what areas of your community deserve the most of your attention. With the popularity of Clubs in Invision Community, we determined that some statistics aimed at helping administrators review how this feature is being received by their end users were warranted. Club activity statistics overview When accessing the "Club Activity" statistics page in the AdminCP, you will be able to quickly see at a glance which club types are the most popular, see which clubs are gaining the most tra…
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Since we announced native Invision Community apps for iOS and Android, the response has been incredible. Hundreds of customers registered interest in joining the testing process, and for the initial round we selected around thirty users, roughly split between iOS and Android. Thank you to those testers for their work in reporting issues and providing feedback over the past couple of months. Open Beta I'm pleased to report that we are now ready to begin an open beta of the app, allowing everyone to install it and test it. See below for information on installing the apps. As this is still a testing process, we'd welcome any bug reports or feedback you ha…
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Although we continuously review security within Invision Community, a major release such as 4.5 allows us to be especially proactive when it comes to keeping your community safe. This blog entry outlines several enhancements to improve security in Invision Community 4.5. Password Handling Keeping your member's passwords secure is the simplest way to keep accounts safe and out of the wrong hands, so it makes sense to look at ways to ensure this doesn't happen. Invision Community already uses strong one-way hashing when storing passwords, which means that once the password is stored in the database, there is no way to know the plain text version. Howev…
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The goal of every client here in the Invision peer community, myself included, is to launch and run successful communities. Whether I’m going to be able to achieve that success in the new year depends entirely on trying these 10 steps. I know if that if I stick to these steps, then my community will grow – and I know if you follow along, your community will too. 10. Ignore Google Google makes me laugh; Google makes me cry; Google makes me want to pitch myself into the freezing icy waters of the San Francisco bay. But focusing on Google’s up-and-down volatility isn’t what is going to make my community successful. It’s a distraction, and at worst, a wron…
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Every single day, your members are searching your community for answers or interesting conversations to join. Wouldn't it be great if you could learn what is being searched for to identify hot issues, commonly asked questions and discover trends? We thought so too, which is why Invision Community 4.5 comes with search statistics. For the first time, Invision Community gathers anonymized information on what your members are searching for so you can use this to highlight more relevant content and shape strategic decisions with your community's structure. Search statistics help you track searches performed on your community When a membe…
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We have come a long way since the late 90s when someone had the genius idea of using a small yellow smiling face image instead of the more common colon-bracket representation of a smiling face. In Invision Community, there are various places that photography can be used to create visual interest. From uploads in topics, to cover photos for blogs and members. The humble upload field has served these areas well, but sourcing images to use can be a pain; especially when you have to walk the minefield that is copyright and attribution. Fortunately, there are a few "CC0" online stock photo libraries that offer quality photography that requires no attribution and…
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Ever since Invision Community 4.x was launched you have been asking for the ability to categorize blogs in your community. We heard you loud and clear, but sometimes when a feature sounds straightforward, it requires some re-engineering of the framework. Because users in your community can create both blog entries and their own blogs to hold these entries, this was one of those areas. Starting with Invision Community 4.5 I’m pleased to announce that it is now possible for blog authors to categorize their blog entries and it's now possible for administrators to categorize blogs. Blog Entry Categories When creating a new blog entry, your members will now be abl…
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On behalf of the Invision Community staff and company, I'd like to wish our clients and community warm blessings and gratitude for the New Year. We're proud to be the community platform of choice for you and your organization over the past year (or decade!), empowering you and your users with the space to debate, discuss, investigate, solve, innovate and celebrate a shared sense of purpose. The ability to positively touch and connect with the lives of others regardless of location is one of the most transformative benefits of the modern web -- and there's never been a greater demand or need for online communities to connect members in an authentic, branded experie…
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When the clocks strike midnight on New Year's Eve, we will enter the third decade of producing Invision Community. A lot has changed since we set up in 2002. Our team has grown and our product matured. In a world where online startups explode and die within a few years, we're something of an anomaly. We still have the same love and passion for creating the very best tools to build a community, and we have always ensured that Invision Community is in touch with modern demands. This decade has seen Invision Community go from strength to strength. In 2010 we were one of many forum systems catering to smaller niche audiences. In 2019 we're powering discussion f…
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Almost every single day, we receive feedback on our popular clubs feature. Some of the requests are big in scope, and some a little smaller. Following on from our previous blog entry for Club Pages, we’re pleased to announce a collection of smaller, but no less useful improvements. Improved Map Display The Clubs location map better shows where local clubs are A small but useful change to the clubs map means the view is now centered and zoomed around available clubs. Previously the map would show a world view even if all of the clubs were located in a concentrated geographical area. Member Tab A commitment to privacy always influ…
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Invision Community has supported member referrals via the Commerce app since Commerce was called Nexus all those years ago. Community owners have been able to see at a glance who is spreading the word and members have received the kudos associated with a growing referral count in return. When planning Invision Community 4.5 we saw that this feature had the potential to be so much more… So what have we done to improve it? See Who Was Referred In addition to seeing a count of referrals, it’s now possible for both admins and members to see who they referred. If Commerce is enabled admins can also see how much commission (if any) was earned. …
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You'd be forgiven for thinking that RSS feeds belong in some bygone era of the web where Netscape was king and getting online meant listening to your modem scream at your phone line. There's certainly a lot of newer web technologies to share data, but the venerable RSS feed still has a place. Invision Community has supported RSS feed importing and exporting for a very long time now; however, it has been restricted to just Forums and Blogs. Importing an RSS feed is a simple way to populate content on your community. It's even a great way to share content to and from your site without creating blocks or writing custom code. Invision Community 4.5 now cen…
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Without a doubt, clubs is one of the most popular features added to Invision Community in recent times. Invision Community clubs allows you to run sub-communities on your site. We've seen clubs used in many ways, including managing geographically local groups and clan groups for large gaming sites. This popularity drives us to keep incrementally improving the feature set for clubs, and Invision Community 4.5 is no different. One thing that was raised many times was a way for club owners and leaders to create simple pages with general information members need. Happily, in Invision Community 4.5, this feature now exists (and more!) In add…
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Invision Community has come a long way over the past five years. We've added many new features and invigorated the front-end user experience to keep it current and in-line with modern interfaces. One area that has remained largely the same is the Admin Control Panel. When we released Invision Community 4.0 back in 2014, the Admin Control Panel was updated but has stayed relatively dormant since. But that's all about to change with the upcoming release of Invision Community 4.5! The Admin Control Panel in 4.5 has received a substantial update, resulting in a modern color scheme and a clean, minimalistic design. We felt that a lighte…
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The engagement trap is a race to community activity for the sake of activity. It's usually measured by simple aggregate numbers like the total number of posts, topics, likes, or members. Many community managers and webmasters enjoy spouting engagement numbers. It's an easy number to brag about. It's an easy number to find. It's also, unfortunately, a terrible metric to measure. Engagement metrics are exhausting since you're aiming for higher-and-higher goals, which grow into unreasonable levels over time. It's misleading, because it's not indicative of information exchanges or quality resources. And it's ultimately harmful, because it encourages part…
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If you're reading this blog, then it's likely you already have a community and have been running it for some time. I'm going to go further and say that you've done all the right things; you've set it up correctly and themed it, so it matches your site. Once you have built your community and watched it spring into life, it's easy to think that you have done all you need to do. However, there are three simple things that you're probably not doing that is curbing your potential growth. Promote your community No matter how well you have set up your community, if you're not regularly promoting it, then you are limiting your potential audie…
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