The news of Samsung’s Galaxy Note 7 bursting into flames hasn’t died down and we already have another leading smartphone manufacturer joining the bandwagon of exploding smartphones. On Sunday, Tanvir Sadiq, a user of Reliance Lyf and his family got the shock of their lives when that smartphone exploded. Tanvir even took to twitter to discuss this incident and wrote about how the company needs to look into this serious issue.

My family had a narrow escape today after @reliancejio 's @Reliance_LYF phone exploded & burst into flames. pic.twitter.com/NggIGMc8Zw

Reliance Lyf smartphones were introduced this year coupled with services like Reliance Jio 4G services free simcards and preloaded Jio apps, all which were launched recently by Mukesh Ambani. One of the members of the Reliance Lyf team tried to reach out to the consumer. In fact, a spokesperson told ET, “The Lyf range of phones are designed and manufactured with global standards by some of the world’s leading manufacturers of mobile phones. Each phone goes through a stringent quality control process.”

He further added, “We are concerned about the incident reported in social media and are taking the matter seriously. We are assessing the cause and will conduct a thorough investigation into the matter.”

Well, even though it’s a technical error, dear we as consumers should not be experiencing these problems. Diwali is over already and we are not in a mood to burn our hands with crackers like these. 

Source: The Economic Times