A user took to a South Korean website, to post images of his Galaxy S10 5G model that allegedly ignited and exploded. 

Based on a rough translation, the user took his damaged phone to the service centre but was denied an exchange or a refund for his damaged phone. These images below clearly show how much damage the Galaxy S10 sustained from the fire. 

© Naver

When the device caught fire in his hand, the user threw away the smartphone which resulted in further damage on the phone, according to the forum post. 

This is not the first time a Samsung Galaxy smartphone has suffered an issue where it would explode. Three years ago, the Galaxy Note 7 suffered a similar fate due to a faulty battery or due to packing the battery with no extra room. 

Samsung has commented on this incident with a statement:

© Naver

"We conducted various tests, including X-rays, on the product. The analysis confirmed that there were strong marks of stamping. The strong shock damaged the battery, causing the fire. There are no defects in the product.”

It is worthy to note that this may have been caused due to the user's error as there is evidence of physical damage. There is no way to verify whether the user is telling the truth or whether it was caused because of prior physical damage. 

Source: naver.com