Travelling is said to inspire those who indulge in it. It is also said to open newer horizons for those who look beyond all that meets the eye. So when Ixigo co-founders Aloke Bajpai and Rajnish Kumar set out to discover their professional journey in the scenic locales of South France, their explorations reached beyond the journey to and fro from work, and the hidden gems around the area.
By the end of it, they ended up discovering more of Europe than the Europeans themselves, and as time passed them by in the flat they shared together in France, they decided to work out a way that would bring them closer to their dream, and most of all job satisfaction.
Aloke and Rajnish finally made the move in 2007 and founded Ixigo, one of India's leading travel marketplaces, that has changed how India experiences travel around the country and beyond its borders. It quickly became the first stop for travellers whenever they thought of travelling anywhere on the face of this earth.
However, apart from helping their users with travel bookings and solving their travel related queries, there is another crucial factor that motivates Aloke and Rajnish to keep pushing and stay on their toes all the time. It is the ever changing space of data and analytics of the travel industry, which plays a vital role in their survival.
Talking about the same Rajnish said to MensXP, “data is the oil in this economy. Without data, none of our AI algorithms will work.”
Ixigo does about 200 million train PNR status checks in a month, and that says a lot about the kind of needs they cater to on a day-to-day basis. People wish to find out if they will get a confirmed seat on the day of their travel, before booking a waitlisted seat. With Ixigo's advanced approach, they can now get an idea of confirmation before booking and save themselves from last minute craziness.
Similarly, they meticulously keep track of fare hikes and dips, and share insights with their users, to help them save precious money. It's a tricky thing to do, preventing business transactions on their portal but they are not after that at all. They are looking at earning people's trust and that's their sole purpose, because the rest falls into place afterwards.
The company thrives on trust, and virality of the benefits their users reap by making use of their services. They work around creating better tools to help users with their experience both on the app and the bookings they make through them. Even their team comprises of handpicked individuals who share the founders' vision and zest to make Ixigo a user-friendly and top-end product.
So when it comes to sharing their greatest learning from the journey so far, they have these words of wisdom to share with aspiring entrepreneurs. “Dream big, and have faith in yourself. Don't give up on your dream because of present constraints, but take the plunge regardless”, share Aloke and Rajnish. “Finding the right co-founder is also key when it comes to taking the first step and building a team that believes in your dream and vision, just as much as you, that's half the job done”, adds Rajnish.
Ixigo has come a long way, and we know these two friends will continue to make travelling even easier and better in the time to come.