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Tech Companies Are Using AI Since Employees Are Working From Home But Should We Be Scared?



A majority of the workforce across a lot of different countries are now working from home due to the on-going coronavirus outbreak. If you aren't already working from home, then we highly suggest you talk to your employer and sort it out because it's not safe to step out of your house for some obvious reasons.

That being said, working from home isn't ideal for a lot of people. While there are a lot of tools available online to help you stay productive, it's not going to fetch the same results for each and every firm. And that's exactly why many big-name companies are turning to AI for help.

Should We Be Scared About Companies Using AI Workforces? © Reuters

Facebook, for instance, has already announced that it would rely more heavily on artificial-intelligence-powered content moderation. Content moderation is something that should be taken very seriously, especially at Facebook, so this is definitely a bold move.

Similarly, it looks like YouTube is planning on using automated software to take down videos that violate the platform's policies. The company confirmed the same in a blog post, detailing how it plans to protect its workforce.

So we already have two big players in the industry who are now relying on artificial intelligence to handle what we think of as complex tasks. Content moderation, for those of you who don't know, is quite complicated because you could be dealing with some sensitive content.

Going through piles of posts, videos, or images and marking the ones that violate the policy is a huge responsibility. If everything goes to plan, then one might even think that this is the ultimate AI takeover that we all have been talking about for a while now.

Could This Be The Ultimate AI Takeover?

Should We Be Scared About Companies Using AI Workforces? © Reuters

Probably not. Here's the thing - even if AI systems manage to do their job well in Facebook's and YouTube's case, we won't be seeing other companies following suit immediately. Both Facebook and YouTube (Alphabet Inc) have deep roots in the field of AI, so they're probably light years ahead of other firms when it comes to AI advancements.

Even then it looks like AI is already getting a lot of stuff wrong. It looks like Facebook's AI is marking a lot of posts as spam, even though they're not. Here, check it out 

<blockquote class="twitter-tweet"><p lang="en" dir="ltr">Facebook decided that my posting of this Times of Israel article is spam. (Itâs not spam.) <a href="https://t.co/3NqUbiwmyi">pic.twitter.com/3NqUbiwmyi</a></p>&mdash; Mike Godwin (@sfmnemonic) <a href="https://twitter.com/sfmnemonic/status/1240059769295011841?ref_src=twsrc%5Etfw">March 17, 2020</a></blockquote> <script async src="https://platform.twitter.com/widgets.js" charset="utf-8"></script>

This seems to be happening a lot lately, which means the AI is not really ready to replace humans yet, at least when it comes to content moderation. YouTube has also warned about some errors in the blog post. They're also going to use AI, or they already are, so the company says you should expect some errors going forward until everything gets back to normal.

Building a sustainable and consistent AI isn't going to be feasible for a lot of companies just yet. Even in the case of big tech firms, the AI will go through a tough time before literally learning from its actions (mistakes). So, we highly doubt if this is the ultimate AI takeover, just yet. But it'll definitely be a defining moment for AI and maybe even the first step towards replacing humans at different workspaces.

This whole AI situation is something worth taking note of, but absolutely not something to worry about right now. We have a lot of other things to worry about at the moment, so let's all stay strong.

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